Issue tracking is dead grid.app/next

The product development system for teams and agents.

Purpose-built for planning and building products. Designed for the AI era.

ENG-2703 In Progress

Faster app launch

Reduce cold-start time for the mobile shell by parallelizing module init and deferring non-critical telemetry.

  • didier opened the issue · 2h
  • lena assigned to GitHub Copilot · 1h
  • Copilot drafted PR #4421 · 12m

A new species of product tool. Purpose-built for modern teams with AI workflows at its core, Grid sets a new standard for planning and building products.

Make product operations self-driving

Turn conversations and customer feedback into structured product work, automatically triaged by Grid Agents.

1.0 Intake
Grid Agent Working · ENG-2891
14 actions · last 1h
  • 14:23read3 new messages in #feedback · lena, didier, andreas
  • 14:23inferCrash signature matches iOS 18.2 · 87% confidence
  • 14:23createENG-2891 — Mobile crash on activity tab
  • 14:24linkMerged 2 duplicate reports from Intercom
  • 14:24assignRouted to @copilot for repro
  • 14:25replyPosted summary to thread · 3 react
23issues created today
1.2mavg triage
94%label accuracy
11dupes merged
ENG-2891BugP1
Mobile crashes when opening activity tab

3 users affected · iOS 18.2, Android prod

Linked: 5 messages · Assignee: @copilot
Next in queue
"Search broken on /pricing"Bug
"Add CSV export to dashboards"Feat
"Daily digest email is empty"Bug
Throughput · last 24h 184 issues created
00:0006:0012:0018:00now
Inbox · 8 unsorted
RAW · slack"App keeps freezing on iPad"
RAW · email"Can we get SSO for the API?"
RAW · intercom"Latency spikes after 5pm"✦ analyzing · 0.4s
RAW · github"npm install fails on macOS Sequoia"
RAW · slack"Onboarding video is too long"
RAW · intercom"Billing page shows wrong currency"
Classifier
severity
P1
type
Bug
area
Mobile
dup match
2 found
throughput 184 / hr
Routed
Bug · 96% iPad freeze → Mobile
Feature · 91% SSO for API → Platform
Perf · 88% Latency spikes → Infra
Bug · 84% npm install fails → Dev tools
Design · 79% Onboarding length → Growth
Perf · 76% Slow dashboard load → Infra
Bug · 73% 2FA email delays → Identity
AI · 62% Currency format → Review
184 routed 11 deduped 6 review
Backlog · 24
ENG-2891Refine onboarding empty stateDesign
ENG-2872Fix flaky billing testBug
ENG-2868CSV export on dashboardsFeat
Todo · 11
ENG-2865P95 latency on /searchPerf
ENG-2861Dark mode for /settingsDesign
In Progress · 6
ENG-2703Faster app launchPerf
ENG-2840AI summarizer promptAI
ENG-2839Webhook retriesBug
Done · 18
ENG-2611Dark mode polishDesign
ENG-2588Sentry source mapsBug
Intercom · live
Marta R. · Pro

"Export to CSV stopped working after the update."

2m ago · linked to ENG-2868
# feedback Thread · 4 replies
lena 2:14 PM

Mobile crashes when opening the activity tab. 3 users now.

didier 2:16 PM

Repro on iOS 18.2. Logs attached.

andreas 2:18 PM

Same on Android prod build.

@Grid create urgent issues and assign to me
Grid asks the team posted 12m ago · 7 of 9 responded

Which approach for the flaky billing test (ENG-2872)?

  • Stabilize current mocks · @copilot drafted PR62% · 5
  • Switch to contract tests against Stripe sandbox24% · 2
  • Quarantine and tackle in Q3 hardening14% · 1
Auto-drafted spec preview draft · regenerates on consensus
TitleStabilize billing test suite mocks
Owner@copilot · est. 2 days
ScopeRefactor Stripe mock layer · pin clock · re-record fixtures
RisksMay surface 2 latent races in webhook retries
LinksENG-2872 · 3 prior incidents · #payments
Principles

Built for purpose

Grid is shaped by the practices and principles of world-class product teams.

Intelligence

Powered by AI agents

Designed for workflows shared by humans and agents, from PRD to PR.

Velocity

Designed for speed

Reduces noise and restores momentum to help teams ship with high velocity and focus.

The inbox that triages itself.

Intake

Plan

Build

Diffs

Monitor

1 / 5

Turn customer feedback and Slack threads into structured product work, automatically triaged by Grid Agents — labels, priority, and owners filled in before a human reads them.

Plan and navigate from idea to launch. Initiatives, projects, and burn-up timelines that update as code lands.

Assign work to teammates or agents. Copilot, Codex, Cursor, and your own MCP agents file PRs in the same activity stream as humans.

Structural diffs that show what changed and why. Inline agent suggestions, threaded review, and a stack-aware merge queue.

Real-time velocity, agent throughput, and risk dashboards. Pulse pings the right Slack channel when something drifts past threshold.

Changelog

Shipping every week

  • MAY 12

    Triage AI: auto-label customer requests

  • MAY 05

    Initiative timelines now support burn-up charts

  • APR 28

    Grid MCP — connect any agent to your workspace

  • APR 21

    Inline diff review for agent PRs

All updates
TESTIMONIALS

Trusted by the world's best product teams

  • Grid is the operating system for our product org. The AI workflows alone shaved a sprint off every release.
  • We replaced four tools with Grid. Faster, calmer, far more useful.
  • Agents and humans in one timeline. It's the only way we'd run a roadmap now.
  • Three roadmaps merged into one timeline. Status meetings disappeared.

The future of product