STORIES

Customer stories

How the world's best product teams ship faster with Grid.

STORIES

Real teams, real outcomes

From scrappy startups to public companies.

OpenAI AI research
Faster triage
−40%Time to ship

How OpenAI runs product on Grid

OpenAI replaced four tools with Grid in a single quarter.

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Vercel Developer infrastructure
3Tools consolidated
−55%Roadmap drift

Vercel: 3 frameworks merged into one timeline

Vercel's product org was running three separate planning surfaces in 2024 — one for Next.

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Ramp Fintech
4Tools replaced
+18%Team velocity

Ramp: four tools replaced in a quarter

Ramp's head of product Sasha Park made the call: "We replaced four tools with Grid.

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Cursor AI tools
12Agents in production
Throughput

Cursor: agents and humans, one timeline

Cursor had a problem most teams will have within two years: more agents than engineers.

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Coinbase Fintech
4 weeksRollout to 800 employees
0Compliance findings

Coinbase: compliance-grade rollout in 4 weeks

Coinbase's legal and compliance teams ship product alongside engineering.

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Cash App Consumer fintech
40%Initiative lead time
7Teams aligned

Cash App: cross-team initiatives unblocked

Cross-team work was Cash App's biggest velocity drag — initiatives touching iOS, Android, payments, risk, and web took months to coordinate.

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BOOM Hardware
15→0Spreadsheets replaced
2 daysTo first agent run

BOOM: from spreadsheet to production OS

BOOM (supersonic aircraft) ran their product process on fifteen Google Sheets.

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Oscar Health Healthcare
−90%Triage time
180kPatient requests / month

Oscar Health: triage time cut from days to minutes

Oscar's product ops team handled 180,000 patient-facing requests per month — each routed through five separate tracking systems before reaching engineering.

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Anthropic AI research
6→2Tools per researcher
3 weeksResearch-to-prod time

Anthropic: research-to-product, one workflow

At Anthropic, the gap between "research finished" and "product shipped" was six weeks on average.

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Stripe Payments
200+Product teams on Grid
99.99%Uptime SLA met

Stripe: 200 product teams, one source of truth

Stripe doesn't make procurement decisions lightly.

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Sift Labs AI startup
5People
14Agents on the team

A 5-person startup ships like a 50-person team

Sift Labs is five humans and fourteen agents.

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Shopify Commerce
60+Agents governed
0Security incidents

Shopify: agent governance at scale

Shopify runs more agents than most companies have employees.

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